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Please note these are subject to change at any time.

The information in this area of the website is aimed at financial advisers, corporate service providers, wealth advisers, and legal and accountancy professionals. It is not intended for direct use by private investors or onward distribution to retail clients or the general public. Please visit our homepage for information and resources for private clients.

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Complaints

We work hard to provide the best possible service for all our clients and intermediaries, and to build close working relationships between you and your Wealth Manager.

If you're not totally satisfied with the services we're providing for you, please start by telling your Wealth Manager, who will do all they can to put things right.

If you're still not happy, please read our complaints procedure for your jurisdiction below. We are committed to handling all complaints fairly, consistently and quickly.

Please click here to read our complaints procedure if you are based in the UK.

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Please click here to read our complaints procedure if you are based in Guernsey.

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Please click here to read our complaints procedure if you are based in the Isle of Man.

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Please click here to read our complaints procedure if you are based in Jersey.

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Investment involves risk and you may not get back what you invest. It’s not suitable for everyone.

Investment involves risk and is not suitable for everyone.